John Lewis Executive to Keynote Descartes Omni-Channel Retail & Home Delivery Summit

Posted by AndrewT on 26th Sep 2013

Descartes Systems Group the global leader in uniting logistics-intensive businesses in commerce, announced that Dino Rocos, John Lewis Partnership’s Operations Director, is scheduled to be the keynote speaker at Descartes’ Omni-channel Retail and Home Delivery Summit in London, on October 15th, 2013. At the event, retail executives can learn first-hand how industry leaders, such as John Lewis, have successfully applied omni-channel retail strategies to home delivery and how it has helped them capture market share and profit.

Descartes has assembled a number of industry experts, including Stuart Higgins, Retail Partner at LCP Consulting, and Robert Gregory, Global Research Director at Planet Retail, to speak on the key omni-channel challenges and opportunities that retailers face today. The speakers will provide best practice advice on the latest advances in retail home delivery across the globe.

The event will be held from 10:00am until 3:00pm at the American Square Conference Center, 1 American Square London, EC3N 2LB.

Additionally, John Lewis will be hosting a tour of its London-based home delivery operations on October 16, 2013 for a limited number of event participants. With the summit and tour less than 30 days away, delegates are encouraged to register now at

“Omni-channel retailing and home delivery are redefining the retail market. The focus in omni-channel has shifted beyond just attracting customers to competitive differentiation based on delivery service,” said Chris Jones, EVP Marketing & Services at Descartes. “Leading omni-channel retailers are now using advanced home delivery capabilities to drive product sales and increase margins. We believe this retail revolution is challenging retailers to meet new logistical and technological standards.”